Upcoming Webinar

The High Cost of Low Quality Health Care - presented by Consumer Reports and Castlight Health

Wednesday, May 2, 2012
2:00 PM - 3:00 PM ET

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As health care costs continue to rise, employers have implemented various programs to helpreduce the cost burden on their companies and employees. However, the importance of choosing high quality facilities and health providers is often overlooked as a critical component to both lowering health care costs and improving the overall health of employee populations.

Join Doris Peter, Associate Director of the Consumer Reports Health Ratings Center, and Cathie Markow, Senior Director of Clinical Quality, Castlight Health, as they review how quality is measured, the impact of low quality facilities on total health care spending, and the tools that are available to help guide employees as they make health care decisions.

Learning Objectives

  • The 3 myths of health care quality
  • The impact of low quality facilities and providers
  • Tools to help employees make better health care decisions regarding quality

Who Will Benefit?

VPs, Directors and Managers in charge of:

  • Benefits
  • Benefit Design
  • Wellness
  • Disease Management
  • Worksite Clinics
  • Health Promotion
  • Human Resources


Cathie Markow
Senior Director of Clinical Quality
Castlight Health

Dr. Doris Peter, PhD
Associate Director
Consumer Reports Health Ratings Center

View Bios

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About our Speakers

Cathie leads Castlight's efforts to find the best possible quality data and incorporate it into the product, making it meaningful and actionable to consumers. Prior to Castlight, while at Pacific Business Group on Health (PBGH) Cathie managed the CA regional collaborative, a multi-stakeholder organization focused on provider performance measurement and reporting and was involved in a variety of health care quality reporting and improvement activities both within CA and nationally. Cathie holds an M.B.A. from Northeastern University and a B.S in Nursing and B.A. In Sociology from Hartwick College.

Doris Peter, PhD. Dr Peter is the Associate Director of the Consumer Reports Health Ratings Center where she leads multidisciplinary teams that develop Ratings and consumer-friendly translations and presentations of data to help consumers understand comparisons of the quality of health care products (eg, drugs) and services (eg, hospitals, insurance plans). She is the Principal Investigator of a grant from the Consumer and Prescriber Education Grant Project (Consumer Reports Health Best Buy Drugs) that involves translating and disseminating comparative effectiveness research into actionable advice for consumers. Prior to joining Consumers she was an editor and Publisher at The Medical Letter and then North American Editor for an international evidence-based medicine journal.